​​A professional property manager is a licensed person or firm responsible for operating a piece of real estate for a fee. Property managers can handle all aspects of a rental while operating under the owners specific guidelines.  A property manager has knowledge of laws, rules, and requirements associated with renting a property.  Managing a property can become quite cumbersome and down right stressful.  A good professional property manager can alleviate this stress and frustration substantially.

We utilize both online presence and signage to market your property.  Through Hotpads, Trulia, Zillow, Facebook, etc., we have found that we derive about 95% of all of our inquiries.  Signage at the property itself ensures we get those potential tenants that are passing by.  As far as selecting tenants, we conduct a an extensive credit, criminal, and civil background check on each applicant over the age of 18.  We also carefully review work history, verify income, and conduct a rental verification.

All maintenance requests are submitted directly to our office by the tenant/s.  From here, they are prioritized (Emergency, High, Medium, & Low), and if needed, we will contact the tenant to mitigate the issue before dispatching maintenance.  If the request requires professional labor, we tap into our professional vendor partnerships to get the ball rolling.  We also have maintenance available for emergency on-call situations.  Our approach is to be proactive rather than reactive.  In turn, we employ Deferred Maintenance Inspections (DMI) in an effort to keep the property in good condition. Drive by inspections are conducted monthly while DMI inspections are scheduled semi-annually.  These are in conjunction with the initial move-in and move-out inspections.  Additional inspections can be conducted for a small fee if an owner decides they prefer more inspections.

Working as an agent on your behalf, we handle most issues with regards to any legal proceedings that may arise.  Before any legal action such as the eviction process begins, we make an attempt to mitigate any issues before it gets to this point.  24-hour notices of inspection, payment arrangements, 3 Day Notices of Non-Payment, 3 Day Notices Other Than Non-Payment (major violations), 7 Day Notices of Non-Compliance, and Yard Violation Notices are some of the actions taken prior to any legal proceeding.  If these do not successfully address the issue, we file the appropriate documents with the judicial system and have had a proven track record of the court finding in our/your behalf.

Our company strives to offer superior services for a reasonable fee.  Our typical property management fees range between 10%-12%.  A one-time startup fee is collected and varies contingent on the complexity of the takeover; $150 is the minimum fee.  A project management fee of 5% is assessed for any projects beyond typical maintenance needs.  One item to consider is that we don’t get paid until you get paid. As a property becomes vacant and is not bringing in any rent, we do not receive any compensation.  It is important for both the property owner and PMI of New Mexico to get the home rented to a quality tenant as soon as reasonably possible.  Keep in mind, we work diligently to maximize the money the property brings in; pet fees, late fees, and landscaping fees are a few methods we employ to achieve this.  We will establish a reserve/operating account held in trust.  This account consists of the tenant’s deposit and a maintenance fund which is typically around half a month’s rent.  This will be used to address any issues that may arise during the tenancy as well as getting the home rent ready between vacancies.